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Institute of Customer Service Feedback Survey
We've partnered with the Institute of Customer Service (ICS) to conduct a customer service survey to benchmark our performance against other customer service organisations.
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December pension payment date
BTPS December pensions will be paid to UK bank accounts on Monday 23 December 2024. Payments to overseas accounts may arrive up to 5 working days after the payment date.
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2024 Budget – Proposed Pensions Tax Changes
Key changes to pensions tax proposed in the 2024 Budget